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Reviews for The Park

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Posted On: 2/23/2022

Assistant manager Crystal

Crystal is an amazing person very friendly very polite tries to help you as much as you can. It's nice to go into the office and you're treated with a big smile way to go Crystal!!
By: Sylvia Hernnadez     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Sylvia! Thank you so much for the 5-star review! We appreciate you taking the time to share your experience with Crystal - we agree, she's great! Again, thanks for your review; we are so thankful to have you as a resident.

Posted On: 11/10/2021

Apartment

When I went in they were all super sweet and helpful
By: Amber     Verified Resident
Source: Property Site Read Property Manager's Response

Hey Amber, thank you very much for such a great review! We work hard to offer the best resident experience, so I am happy to see that reflects in your enjoyable living experience here at The Park Apartments.

Posted On: 11/8/2021

Love my apartment

Love my apartment, and my large patio are. The Office staff is amazing, Kristal helped me with all my move in procedures. I love how we have a park right by us and an area to have bbq or partys. I am so happy to be a resident here.
By: Teri Fonteot     Verified Resident
Source: Property Site Read Property Manager's Response

Greetings Teri! Thanks for leaving us such an excellent review- Kristal will be pleased to learn of your high praise. Our team works diligently to ensure our resident's happiness; we are thrilled that you love living here at The Park. Thank you again for your kind words.

Posted On: 11/8/2021

BEST APARTMENTS AND STAFF

The staff is the absolute best! Super friendly and super professional! Always make you feel like you matter! Kandace is the absolute best ! Always willing to help and the smile on her face is always there ! Love love love them!
By: Mallie     Verified Resident
Source: Property Site Read Property Manager's Response

Hello Mallie, thank you for the positive feedback! We are always happy to hear good things from our residents. Thanks again for being a loyal resident here at The Park; and writing this fantastic review about our community! Its incredible words like yours that help set us apart from the rest.

Posted On: 11/6/2021

Parking

Yhe parking is the only thing that I see is frustrating bc it is come and go. But wished it was a lil bettter in that aspect.
By: Anonymous   
Source: Property Site Read Property Manager's Response

Hi Anonymous, thank you so much for the review! We appreciate your feedback, and we are thrilled that you chose to make The Park your home! We are sorry to hear you have had issues with parking. Please let us know if we can do anything to ensure a continued enjoyable living experience here in our community. We appreciate you!

Posted On: 11/4/2021

Kristal

Kristal is very welcoming and helpful. She is very kind and knowledgeable. She helps with any and all concerns with everything.
By: Patricia Turrell   
Source: Property Site Read Property Manager's Response

Thank you so much for your kind words, Patricia. We appreciate you taking the time to share your 5-star experience with us here at The Park Apartments —and we agree, Kristal is truly a gem to have on our team! We count ourselves lucky for residents like you. Thanks again!

Posted On: 6/3/2021

Trash

You know I must like it here been in this apartment fifteen years. If we have to pay $10 monthly fee for the yard to be cleaned up then they have been missing this side. Pine needles not being picked up and this belongs to the park Apts responsible. My new neighbors on the east side of me have been the best neighbors so far. They are nice and she offers to my trash out when I try. So thank you for that. Another problem is there is a long bed Chevy truck that parks in backwards in front of my gate. I never can catch who it is but it can’t continue to park so close, with my walker and if I have groceries to carry in it’s a big problem for me to get thru. He can park there I don’t care he just needs to pull his truck up so I can get thru
By: Jackie Moore     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Jackie, we are so happy to have you as a loyal resident. I have taken note of your requests for landscaping and I have also taken note to keep an eye out for that truck. Again, we appreciate you being a valued resident. If you need anything please let us know. Thank You, Team Park.

Posted On: 1/31/2021

Office staff Kandance

Kandance was amazing at getting everything together for me! I even changed my move in date and she did everything to make it happen! She really went the extra mile to make sure I was all set up and ready to move in! I’m very grateful for how awesome she was in making the experience of moving into a new place so easy!
By: Sarah Young     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Sarah, Thank you so much for taking the time to leave us a wonderful review! We love that you mentioned our awesome staff - they work hard to ensure your happiness! Do not hesitate to reach out for whatever you may need! We are here for you! Cheers and Happy Living!

Posted On: 1/31/2021

Love our home

We lived here from 2016-2019 and loved it then! When we moved back to Lubbock we decided to move back to the Park because they where so awesome the first go around! So far this has also been an amazing experience! I would highly recommend anyone to move her!!
By: Sarah young     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Sarah, WOW! Thank you so much for taking the time to leave us a wonderful review! We love that you mentioned how much you love your new home and thank you for sharing it with others! Do not hesitate to reach out for whatever you may need! We are here for you! Cheers and Welcome back!

Posted On: 1/18/2021

Great place

I love it here it’s so peaceful and quiet. If I have a question I don’t hesitate to call the office or walk in and everything is answered and the office staff are awesome. Neighbors are great and respectful. I hardly need any maintenancing here in my apartment everything was good no problems no complaints it’s the best so far. I would highly recommend this place to my friends, family and to anyone who is looking to get into their own place to call home??????????
By: Denise     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Denise, Thank you so much for taking the time to leave us a wonderful review! We love that you mentioned how much you love your new home and thank you for sharing it with others! Do not hesitate to reach out for whatever you may need! We are here for you! All the best!

Posted On: 1/14/2021

Staff (Kristal)

My review is about one of your office personnel. Kristal is her name. I have called 3x in the last week and she has called me in a timely manner. Very polite, easy to talk to, and very attentive. My 3 calls were different situations and they were solved in a professional manner. Good hire Park Apts.
By: Hansford Price     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for taking the time to review our community, Hansford. If you ever need anything just reach out to us. Also, make sure to keep up with our social media for fun giveaways and events.

Posted On: 1/14/2021

The park

Great place to live!! Great location and great price! Friendly staff!
By: Mallie Martinez     Verified Resident
Source: Property Site Read Property Manager's Response

Thanks for the great review, Mallie. We appreciate your positive feedback. If there's anything you need just let us know.

Posted On: 1/14/2021

PARK APARTMENTS ARE THE BEST

I have been here 3 years and the staff has always been amazing. Maintenance normally is fixing my issues the same day and walk me through any questions I may have. I can always call my apartments office with multiple questions and I always have friendly helping staff. I love this place.
By: CHELSEA     Verified Resident
Source: Property Site Read Property Manager's Response

Chelsea, thank you so much for your kind words. If you every need anything please let us know.

Posted On: 12/19/2020

Things just happen

I am a fairly new tenant and so happens my heater has been on the blinks. Of course it would have to be on a weekend two times and a week day once. However I was seen to within a few hours so keep in mind people this is a very large complex and give them a minute because maintenance will show up and when they leave everything is taken care of and never ever leave any kind of mess. Office staff are just plain out good people. They actually care to try to help make this community a good place for each of us. Thank you for always coming to my rescue with a determination to fix whatever needs attention......Office ty for being so kind to me when I called the very first time, simply precious people.....
By: Shelly     Verified Resident
Source: Property Site Read Property Manager's Response

Shelly, we are so happy you are enjoying your home. If you need anything please let us know.

Posted On: 10/27/2020

Danger

Overall I’m satisfied but why doesn’t maintenance put salt on the stairways and sidewalks...especially when walking out of the apartment...very slick and dangerous...
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Hello. Thank you for taking the time to review our community. I definitely hear your concerns about salting the stairs. Please feel free to reach out to me so we can discuss this further. [email protected]

Posted On: 6/19/2020

Location

Living at 21 Eleven has been a really enjoyable. We recently renewed our for the second time. The area is great and tons of stuff nearby. The building staff is great.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Hello. Thank you for the review. However, I don't recognize your apartment. Do you live at, The Park?

Overall Rating

5 out of 5 stars

Ratings By Category

Staff
5 out of 5 stars
Parking
4.5 out of 5 stars
Amenities
4.5 out of 5 stars
Maintenance
4.5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
5 out of 5 stars

Testimonials

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